Shipments and returns
Your pack shipment
Packages are usually dispatched within 3 days after receipt of payment, and delivered via GLS with tracking.
Delivery fees include handling, packing fees and postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are safety packed and insured.
If your package is damaged, please tell the courier please wait the package opening! If you items are damaged, he or she will must to write minutes.
Waiting time from order, to receive your package: processing time (usually 2-3 working day) + delivery time
Delivery info |
||
| Country | Delivery time | Delivery fee in Euro |
| Austria | 2 work days | 5,9 |
| Belgium | 3 work days | 6,9 |
| Bulgaria | 3 work days | 6,9 |
| Croatia | 2 work days | 5,9 |
| Czech Republic | 2 work days | 5,9 |
| Denmark | 3 work days | 8,9 |
| Estonia | 5 work days | 12,9 |
| Finland | 5-7 work days | 12,9 |
| France | 3 work days | 8,9 |
| Germany | 2 work days | 6,9 |
|
Great Britain
|
4 work days | 7,9 + 35 euro customs clearance fee |
|
Greece
|
5-7 work days | 12,9 |
|
Hungary
|
1 work day | 5,9 |
| Ireland | 5 work days | 8,9 |
| Italy | 3 work days | 8,9 |
| Latvia | 4 work days | 12,9 |
| Lithuania | 3 work days | 12,9 |
| Luxembourg | 3 work days | 6,9 |
| Monaco* | 4 work days | 7,9 + 35 euro customs clearance fee |
| Netherland | 3 work days | 6,9 |
| Poland | 2 work days | 6,9 |
| Portugal | 5-7 work days | 12,9 |
| Romania | 2 work days | 5,9 |
| Slovakia | 1 work day | 5,9 |
| Slovenia | 2 work days | 5,9 |
| Spain | 4-6 work days | 12,9 |
| Sweden | 5-7 work days | 12,9 |
| Switzerland* | 3 work days | 6,9 + 35 euro customs clearance fee |
Return policy
14 days (days start when you receive your package) return, for all "not custom" products!
- The 14 days return is not free use! Just possible to open the package, and check the products.
- Buyer pays for return shipping!
- Max 30 days money refund!
- Depreciation must be paid for a used, damaged product!